Razorpay hiring Junior Analyst | 4-6 Lpa | Bangalore

Razorpay hiring Junior Analyst in Bangalore. Freshers can apply for this job post. Candidates who have the required skill sets and relevant experience can apply for this role.

For more details refer to the table below.

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Razorpay hiring Junior Analyst

Company NameRazorpay
Job RoleJunior Analyst
QualificationB.Tech/BE, MCA, M.Tech/ME
ExperienceFresher, Any Graduate
Job LocationBangalore
CTC4-6 LPA
WebsiteCompany website
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Job Description

Roles and Responsibilities

  • Monitor transactions/ merchants to identify risk/fraud and take necessary action immediately.
  • Handle transaction queries in case of discrepancies where disputes arise from the customer.
  • Work closely with the partner banks and Cybercell to handle chargebacks/customer disputes and ensure timely recovery to reduce losses.
  • Speak to merchants or customers to understand and address queries/concerns.
  • Identify innovative ways to reduce risks by providing inputs on enhancing the process and reduce monetary losses.

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Skills and Experience

  • Freshers, knowledge about a customer support app or CRM , such as freshdesk.
  • Interpersonal skills – Friendly and pleasant demeanour over phone and email
  • Communication skills – Exceptional verbal and written communication
  • Listening skills – Understand, anticipate and resolve queries arising from various stakeholders
  • Attention to detail and accuracy – Excellent organisational skills and multitasking skills. Identify anomalies or suspicious behaviours and act quickly to reduce impact
  • Takes initiatives – Quickly and thoroughly solves problems when deliveries, transaction or experience do not go 100% as planned

How to Apply?

Apply link  Click here to apply


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