Razorpay hiring Junior Analyst in Bangalore. Freshers can apply for this job post. Candidates who have the required skill sets and relevant experience can apply for this role.
For more details refer to the table below.
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Razorpay hiring Junior Analyst
Company Name | Razorpay |
Job Role | Junior Analyst |
Qualification | B.Tech/BE, MCA, M.Tech/ME |
Experience | Fresher, Any Graduate |
Job Location | Bangalore |
CTC | 4-6 LPA |
Website | Company website |
Telegram Channel | Follow for Daily Posts |
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Coding Problems | Coding Problems |
Job Description
Roles and Responsibilities
- Monitor transactions/ merchants to identify risk/fraud and take necessary action immediately.
- Handle transaction queries in case of discrepancies where disputes arise from the customer.
- Work closely with the partner banks and Cybercell to handle chargebacks/customer disputes and ensure timely recovery to reduce losses.
- Speak to merchants or customers to understand and address queries/concerns.
- Identify innovative ways to reduce risks by providing inputs on enhancing the process and reduce monetary losses.
Best book to prepare for Razorpay:
Skills and Experience
- Freshers, knowledge about a customer support app or CRM , such as freshdesk.
- Interpersonal skills – Friendly and pleasant demeanour over phone and email
- Communication skills – Exceptional verbal and written communication
- Listening skills – Understand, anticipate and resolve queries arising from various stakeholders
- Attention to detail and accuracy – Excellent organisational skills and multitasking skills. Identify anomalies or suspicious behaviours and act quickly to reduce impact
- Takes initiatives – Quickly and thoroughly solves problems when deliveries, transaction or experience do not go 100% as planned
How to Apply?
Apply link Click here to apply
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